If you want to make returns easier for you and your customers, then you have to check out these Shopify apps. All of these Shopify apps are designed for return management, and they come with useful features like automatic notifications, return tracking, analytics and reports, mobile-friendly designs, support for prepaid shipping labels, and more.
Exchange It
Exchange It makes it easy for your customers to send back products that they want to exchange for other items, and it simplifies the exchange process for you and your staff. When you receive a return that someone wishes to exchange for something else, you just have to open the client’s original order and select the exchange option, and this app will automatically create a new shipping label and let you choose the replacement item from a dropdown.
Automated RMAs and Returns
This Shopify app lets your customers print prepaid shipping labels, RMA forms, and return instructions, and it will automatically notify your clients via email every time their return status changes. Plus, Automated RMAs and Returns allows you to create custom return policies, and it lets you choose to provide your customers with multiple options when they return items, including store credit, payment refunds, and exchanges.
Returns Manager by Bold
This Shopify app allows you to create custom return rules for your products, so you don’t have to have a single policy for all of your items, and it comes with file management, so your clients can send you pictures of damaged products. Also, Returns Manager by Bold offers notifications, so your customers and your staff can automatically receive messages about returns, and it includes support for custom return reasons and statuses, multiple shipping options, a mobile-friendly design, and more.
Returnly
Returnly makes it easy for your clients to return unwanted or damaged items to your store, and it even allows your customers to print their own shipping labels. Plus, this Shopify app is compatible with mobile devices, so people can manage their returns from their smartphones and tablets, and it includes return tracking, shipping address verification, support for multiple return policies, analytics to help you see how many of your customers are sending items back, and more.
Returns Management System
This Shopify app enables your customers to return multiple items in a single request, and it allows you to create prepaid shipping labels which you can send to your clients via email. Returns Management System also comes with visual reports that you can use to view statistics about your returns, support for custom return reasons, and an image upload feature that your customers can use to send you pictures of damaged items.