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Live Chat BigCommerce Apps To Help You Communicate With Customers

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If you’ve been searching for the perfect way to provide customer support to your online store’s existing and potential customers, then you have to check out these live chat BigCommerce apps. These BigCommerce plugins allow you and your staff to provide customer support via live chat, and they come with useful features, including responsive designs, chatbots, customizable designs, and analytics and reports.

LiveChat + Customer Insight

Live Chat BigCommerce Apps

This BigCommerce app makes it easy for you and your store’s staff members to provide support to your customers and answer sales questions.  Plus, LiveChat + Customer Insight enables you and your employees to use live chat invitations to actively engage with shoppers, and when no one is available to answer questions, this BigCommerce plugin comes with forms people can use to send offline messages and subscribe to your company’s newsletter.

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Tidio Live Chat & Chatbots

Live Chat BigCommerce Apps

Tidio Live Chat & Chatbots comes with a live chat system you can use to communicate with your ecommerce website’s visitors, as well as a chatbot system that can provide automated answers to common questions and issues. This BigCommerce app has a responsive design, making it compatible with mobile devices like smartphones and tables, it’s super easy to install, and you can even connect it your email client and Messenger account.

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Facebook Live Chat by Zotabox

Live Chat BigCommerce Apps

This BigCommerce plugin offers an easy way for you and your staff to provide customer support via Facebook Messenger right from your website, and it loads asynchronously, so it won’t slow down your online store. Plus, Facebook Live Chat by Zotabox is mobile-friendly, and it’s fully customizable.

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Maisie AI – Chatbots + Live Chat

Live Chat BigCommerce Apps

Maisie AI – Chatbots + Live Chat gives busy store owners  a great way to provide 24 hour support to existing and potential customers using both live chat and chatbots. This BigCommerce plugin also allows people to signup for off-site notifications, so they can automatically receive shipping updates, price drop messages, and back-in-stock alerts, and it even gives your customers the ability to discover new products with the help of interactive quizzes and personalized recommendations.

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Olark

Live Chat BigCommerce Apps

This BigCommerce app not only lets you and your employees chat with your online store’s shoppers, it enables you to view the items they have in their carts, making it possible for you to offer custom discounts and upsell suggestions based on the products they’re planning to buy. Plus, Olark is customizable, it comes with detailed statistics and reports, it will transcribe all of your live chats, and it even offers CRM integration and the ability to chat using your own instant messaging client.

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Cat McAuli

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