If you’re looking for a way to increase your sales conversion rate and assist people browsing your store, then you should consider using a live chat application. Live chat applications are designed to help you communicate quickly and easily with the people browsing your site, and many of them include features such as proactive chat, reporting and analytics, real-time website traffic monitoring, compatibility with mobile devices, and more.
LiveChat
LiveChat doesn’t offer a free version of their plugin, but you can try it for free for 30 days, giving you plenty of time to decide if it’s right for you. This Shopify live chat plugin includes support for 20+ languages, analytics and reports, mobile and cross-browser compatibility, chat surveys, loads of customization options, an agent performance evaluation system, real-time website monitoring, Facebook Connect login for customers, and much more.
Tidio Live Chat
This live chat Shopify app features mobile support, a contact form your visitors can use to get in touch with you when you’re off-line, automated messages, and support for multiple languages. Tidio Live Chat also offers easy integration, and it will provide you with useful information about your online store’s visitors.
Formilla Live Chat
This live chat Shopify app features support for multiple chat agents, private comments, custom fields, multiple languages, mobile devices, and Google Talk. Plus, Formilla Live Chat includes proactive chat, real-time visitor monitoring, instant installation, advanced customization, an offline email form, and more.