If you’re looking for a tool to help you communicate with customers and potentially increase sales and reduce shopping cart abandonment, then you have to check out these live chat Shopify apps. All of these Shopify apps let you chat with your site’s visitors, and they come with useful features like mobile support, easy chat window customization, reports, analytics, auto responders, and more.
tawk.to
This free Shopify app lets you easily communicate with your website’s visitors, and it offers mobile support, easy chat window customization, and a user-friendly dashboard. tawk.to also provides live visitor information, so you can see where the people on your site are from and the page they are viewing in your online store.
Chatra Live Chat + Cart Saver
Chatra includes mobile apps for Apple and Android to let your staff chat with customers from their mobile devices, and it also helps you reduce cart abandonment by automatically contacting visitors who are stuck on the checkout page of your site. This Shopify live chat app allows you to see what customers are typing in real time, and it comes with spellcheck to help catch your agents’ typos.
Reamaze Customer Support + Live Chat
This live chat Shopify app lets you view all of your email and social networking communications in a single place, making it easy for you to stay on top of conversations with your customers. Reamaze offers support for YouTube, Facebook, Twitter, and email, and it includes customizable email templates, auto responders, reports, automated workflows, external and internal knowledgebases, and more.